Data Protection

Oobet's Privacy Policy
Your Data Is Safe With Us

Oobet believes it is our responsibility to keep every user's personal data fully protected. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
30 days
Data Deletion Request

1. Introduction & Scope of Privacy Policy

Oobet (oobet.im) is a trusted online betting platform for users in Bangladesh. We understand how valuable your personal data is — which is why our privacy policy has been built on full transparency from the very start.

This privacy policy applies to the oobet website, mobile app, and all our services. It takes effect the moment you open an account, place a bet, or simply browse on oobet.

Our commitment: Your data will never be sold or shared with third parties for marketing purposes. All information is used solely to improve your experience with us.

This policy is written in plain English so every user in Bangladesh can easily understand it. We prefer straight talk over legal jargon.

2. What Data We Collect

Oobet only collects the information needed to provide our services and keep your account secure. We never ask for unnecessary or excessive data.

Data Type What's Included When Data Is Collected
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Email address, mobile number, current address During account creation
Financial Information BKash/Nagad number, bank account, transaction history During deposits and withdrawals
Usage Data Betting history, login times, preferred games/sports Automatically while using the platform
Device Information IP address, browser type, operating system, device ID Automatically at every session
Communication records Live chat and email conversations When contacting support

We never store your password, full bank card number, or PIN. This information is only used in encrypted form during transaction processing.

3. Why and How We Use Your Data

Oobet uses your data only for defined purposes. Each purpose is clearly outlined below:

  • Account Management: Your identity and contact details are used to create, verify, and secure your account.
  • Financial Transaction Processing: Payment information is required to process deposits and withdrawals successfully.
  • Fraud Prevention: Device data and IP addresses are used to detect and prevent suspicious activity.
  • Legal Obligations: Data is verified to ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.
  • Customer Support: Contact records are used to resolve your complaints, queries, and support requests efficiently.
  • Service Improvement: Usage data is analyzed to continuously improve your oobet experience.
  • Promotional Communications: If you consent, we'll keep you informed about bonus offers and updates. You can withdraw this consent at any time.

What we don't do: oobet does not profile users, target ads, or sell your data to third parties — none of that, ever.

4. Data Sharing & Third-Party Policy

Oobet never sells your data under any circumstances. However, there are specific situations where sharing with selected third parties may be necessary:

  • Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and our banking partners.
  • Law Enforcement: We are legally required to share information when directed by a court order or government authority.
  • Technology Service Providers: Cloud storage and cybersecurity partners operate under strict confidentiality agreements.
  • Audit & Compliance: Collected data may be included in regular compliance reports submitted to the licensing authority.

Every third party is bound by oobet's strict data protection standards. They only receive data for a specific purpose and for a defined period.

If your data ever needs to be transferred outside Bangladesh, it is done exclusively through appropriate safeguards and in accordance with international data protection standards.

5. Cookie Policy

Oobet uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

Cookie Type Purpose Duration Requirements
Essential Cookies Maintaining login sessions and ensuring security Until the session ends Mandatory
Performance Cookies Monitoring page load speeds and identifying errors 30 days Mandatory
Functional Cookies Remembering language preferences and theme settings 1 year Optional
Analytics Cookies User behavior analysis and service improvement 90 days Optional

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

6. Data Retention & Security Measures

Oobet uses industry-standard technology and processes to keep your data secure. Our security is multi-layered:

  • SSL/TLS 256-bit encryption: All communications on the website and app are transmitted through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account login.
  • Secure Data Centers: Data is stored in ISO-27001 certified data centers.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Access Control: Your data is accessible only to authorized personnel, and only for specific, legitimate purposes.
  • Backup & Recovery: Data is backed up regularly and protected against accidental loss.

Data Retention Period: Your data is retained for as long as your account remains active. After closure, certain information may be kept for up to 5 years to meet legal obligations.

In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

7. Your Rights as a User

Oobet believes data protection is not just our responsibility — it's your right. You may exercise the following rights at any time:

1
Right to Access Data

You can view the information oobet holds about you. A full report will be provided within 30 days of your request.

2
Right to Rectification

You can request corrections to inaccurate or outdated information — through Account Settings or by contacting support.

3
Right to Erasure

After closing your account, you can request deletion of your data — within legal limits.

4
Right to Restrict Processing

You can object to the processing of your data for specific purposes, particularly for marketing communications.

5
Right to Data Portability

You can download your betting history and account data at any time.

6
Right to Withdraw Consent

If you have consented to marketing emails or SMS, you can withdraw that consent at any time.

To exercise these rights support@oobet.im to email us. We'll get back to you within 7 business days.

8. Privacy Protection for Minors

Oobet strictly does not provide services to anyone under the age of 18. Our privacy policy gives special attention to protecting the data of minors:

  • Age is verified at registration, and additional ID may be requested in suspicious cases.
  • If we become aware that a minor's data is in our possession, it is deleted immediately and the associated account is closed.
  • Parents or guardians may request the deletion of their child's data.

If you suspect a minor is using oobet, please contact us immediately support@oobet.im to let us know.

9. Changes to the Privacy Policy

Oobet may update this privacy policy as needed. When changes are made, here's how we handle it:

  • For significant changes, you will receive advance notice of 30 days via email or SMS.
  • For minor changes, a notice will be posted on the website and the "Last Updated" date at the top of the page will be revised.
  • Continued use of the site after any changes constitutes acceptance of the updated policy.
  • If you do not agree, you have the option to close your account and request deletion of your data.

All previous versions of the Privacy Policy are archived and available upon request.

10. Contact & Complaints

For any privacy-related questions, requests, or complaints, contact our Data Protection team directly:

  • Email: support@oobet.im
  • Live Chat: Click the chat button at the bottom-right of the website (available 24/7)
  • Response Time: Standard requests — 7 business days; Urgent requests — 24 hours

Our customer support team speaks Bengali, so feel free to reach out in Bengali — we'll respond in plain, simple language.

What Sets oobet's Privacy Policy Apart

We don't just make promises — we put every commitment into practice

Military-grade encryption

Every transaction and personal detail you share is secured with 256-bit SSL encryption — completely unreadable to hackers.

Zero Data Sale Policy

Oobet never sells your data to advertisers or third parties. Your data belongs to you alone.

Full Transparency

We're clear about what data we collect and why. No hidden agendas — oobet's privacy policy, explained in plain English.

Your Control

View, correct, or delete your data — all on your terms. At oobet, you're always in control.

Continuous Security Monitoring

Our security team monitors systems 24 hours a day, 7 days a week. Any unusual activity is blocked immediately.

Bengali Language Support

Feel free to reach out to us in Bangla for any privacy-related questions. Our support team responds in Bangla — no language barriers.

Play Safe, Enjoy with Peace of Mind

Your data is secure with oobet. Open an account today and enjoy Bangladesh's best betting experience — completely safe.

SSL Secured
No Data Sales
24/7 Bangla Support
Your Control
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